Kedra Shield Privacy Policy

1. Introduction


Welcome to Kedra Shield! This Privacy Policy explains how we collect, use, and disclose information about users of our SaaS product, Kedra Shield ("App"), and its associated services available through the Shopify platform ("Services") at www.kedra.io ("Website").


2. Collection of Information


We collect information from users of the Services in several ways. When you install the Kedra Shield app, we may collect your name, email address, and other contact details. Additionally, when you interact with the app, we gather technical information such as device specifics, browser type, IP address, and usage data.


3. Use of Information


We use the information we collect for the following purposes:


3.1 Providing and improving the Services: We use your information to deliver and enhance our Services, including troubleshooting, data analysis, and research to improve functionality.


3.2 Billing and account management: Information such as billing details and transaction history is used for processing payments and managing user accounts.


3.3 Communications: With your consent, we may send promotional materials and other communications about our Services. You can withdraw consent at any time by contacting us at info@kedra.io.


3.4 Legal compliance: We may use information to comply with legal obligations and respond to requests from authorities.


4. Disclosure of Information


We may disclose information in the following circumstances:


4.1 Service providers: We share information with service providers who assist in delivering the Services, subject to confidentiality agreements.


4.2 Business transfers: If we are involved in a merger, acquisition, or sale, user information may be transferred as part of the transaction.


4.3 Legal requirements: We may disclose information to comply with legal obligations, enforce our policies, or protect rights, property, or safety.


5. Security


We implement reasonable security measures to protect user information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.


6. Data Retention


We retain user information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal requirements. When information is no longer needed, we securely delete or anonymize it.


7. Access and Correction of Personal Information


You can access and update your personal information by contacting us at info@kedra.io. We will respond to your requests within a reasonable timeframe, as required by law.


8. Withdrawal of Consent


You can withdraw consent to process your personal information by contacting us at info@kedra.io. Withdrawal may impact the availability and functionality of the Services.


9. Discrepancies and Grievances


If you have concerns about how we handle your personal information, please contact us at info@kedra.io. We will make efforts to resolve grievances in compliance with applicable laws.


10. Children's Privacy


Our Services are not intended for children under 16 years old. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete it.


11. Cookies and Tracking Technologies


We use cookies and similar technologies to enhance user experience and analyze usage patterns. You can manage cookie preferences through your browser settings; however, disabling cookies may affect functionality.


12. Miscellaneous


12.1 Affiliate transfers: User information may be transferred to affiliates or subsidiaries in accordance with legal requirements.


12.2 Governing Law: This Privacy Policy is governed by the laws of the United Kingdom. By using our Services, you consent to jurisdiction in the United Kingdom for any disputes relating to this Privacy Policy or our Services.


12.3 Entire Agreement: This Privacy Policy constitutes the entire agreement between us and users regarding information collection, use, and disclosure.


12.4 Severability: If any provision of this Privacy Policy is found invalid, other provisions will remain in effect.


13. Contact Us


If you have questions about this Privacy Policy or our practices, please contact us at info@kedra.io.