Blocked Visitors
The Blocked IPs tab shows statistics and logs exclusively for visitors that were blocked by your security rules. Access it from Analytics > Blocked IPs in your dashboard.
Overview Stats
Four summary cards appear at the top:
| Card | What It Shows |
|---|---|
| Total Blocked | Total blocked visitor count with number of unique IPs |
| Countries | Number of unique countries blocked |
| VPN/Proxy | Number of VPN connections blocked |
| Bots | Number of bot attacks blocked |
Period Selector
Filter blocked visitor data by time range:
- Today
- Yesterday
- Last 7 days
- Last 30 days
- Last 60 days
Charts and Breakdowns
The blocked IPs tab includes the same visualization types as the Visitor Analytics tab, but filtered to show only blocked traffic:
- Daily/Hourly Blocked IPs Trend — Chart showing blocking patterns over time, with summary stats for Total, Average, Peak, and Active.
- Block Type Distribution — Breakdown by block reason (country, VPN, bot, IP, city, ASN).
- Top Blocked Countries — Countries with the most blocks.
- Top Network Providers — Most common network providers among blocked visitors, with a Block button to add their ASN to the ASN blocker (Pro only).
- Top Traffic Sources — Top referrer domains among blocked traffic.
- Top Blocked Cities — Cities with most blocked visitors.
- Risk Analysis — Risk level distribution among blocked visitors.
- Device Types — Device breakdown of blocked traffic.
- Browser Distribution — Browser breakdown of blocked traffic.
- OS Distribution — Operating system breakdown of blocked traffic.
Recent Blocked IPs Table
A paginated table shows only blocked visitor records, 10 rows per page.
Table Columns
| Column | Description |
|---|---|
| Block | Badge showing the block reason |
| Status | ”Blocked” badge |
| IP | The blocked visitor’s IP address |
| Country | Country with flag emoji |
| Threats | Detected threat badges (VPN, TOR, Hosting, Scraper, Compromised) |
| City | Visitor’s city |
| Created At | Timestamp of the blocked visit |
| Details | Button to open the visitor details modal |
Clicking Details opens the same visitor details modal as described in Visitor Analytics, with full risk analysis, network information, location, device data, and quick-action buttons.
Export
An Export button downloads blocked visitor logs as a CSV file. The filename format is blocked-visitors-blocked-YYYY-MM-DD.csv.
Interpreting Blocked Visitor Data
High Block Counts from One Country
If you see a large number of blocks from a single country, this usually indicates bot traffic or scraping attempts originating from that region. Consider enabling VPN blocking and bot blocking alongside country blocking for better protection.
Blocks from Unexpected Countries
If you are using whitelist mode and see blocks from countries you expect to allow, verify that the country is correctly added to your whitelist in the Location Blocker.
Blocked Visitors Still in Shopify Analytics
Blocked visitors still appear in Shopify Analytics and Google Analytics because the session is recorded before the block takes effect. See How Blocking Works for a full explanation.
Next Steps
- Visitor Analytics — View all traffic including allowed visitors.
- Fraud Orders — Review orders flagged as potentially fraudulent.