Customer Conditions

Customer conditions let you create rules based on who the customer is — their account status, tags, order history, and spending.

Available Conditions

Condition	What It Checks	Triggers
Email address	Customer’s checkout email	Text triggers
Phone number	Customer’s phone number	Text triggers
Full name (First name + Last name)	Combined name	Text triggers
First name	First name only	Text triggers
Last name	Last name only	Text triggers

Condition	True When…
Customer is logged in	Customer is signed in to their account
Customer is not logged in	Guest checkout (not signed in)
New customer	Customer has never ordered before
Repeat customer	Customer has at least one previous order

Condition	What It Checks	Triggers
Customer total previous spent	Lifetime spend ($)	Number triggers
Customer total number of previous orders	Lifetime order count	Number triggers

Condition	What It Checks	Triggers
Customer tag	Tags assigned to the customer in Shopify	Text triggers

VIP-only payment options:

Customer tag → Equals to → “VIP” (Show only specific payment methods for VIP customers)

Block guest checkout over a threshold:

Customer is not logged in AND Order total → Is greater than → 500 (Validation rule requiring login for high-value orders)

Special shipping for repeat customers:

Repeat customer (boolean) (Discount shipping rule with free shipping for returning customers)

Restrict by customer email domain:

Email address → Contains string → “@company.com” (Rules for corporate/B2B customers by email domain)

Different rules for high-spend customers:

Customer total previous spent → Is greater than → 1000 (Unlock premium shipping options for loyal customers)

Customer tags are managed in Shopify Admin under Customers. The app syncs customer tags automatically so they’re available during checkout.
Phone number also appears in the Address category of the condition picker for convenience.
“First name” and “Last name” are only available for validation and payment rules. For shipping and discount rules, use “Full name (First name + Last name)” instead.
Guest vs logged in — these boolean conditions are useful for enforcing account-based rules without needing specific customer data.
Purchase history conditions (total spent, order count) rely on Shopify’s customer data. New customers with no history will have $0 spent and 0 orders.

For B2B (business-to-business) customers, two additional conditions are available:

Condition	What It Checks
Purchasing company name	The B2B company name
Purchasing company location name	The company’s location name

These are primarily available for validation rules and have limited availability for other rule types.